Common Issues and Solutions

• Tenant and Owner Resources
  • Tenant Rights and Responsibilities
  • Owner Rights and Responsibilities
  • Lease Agreements
    • How can I negotiate rental terms with the landlord?
    • What should I consider before signing a lease agreement?
    • What utilities am I responsible for paying and what’s included in rent?
  • Tenant Screening Tips
    • What is the application and approval process like when applying for a rental through Pango?
  • Moving In and Out Checklists
  • Maintenance and Repairs
• Property Listings
  • How to List Your Property
    • How does the membership work?
    • How do I hold my membership?
    • How do I cancel the membership?
    • How do I reserve a pair?
  • Optimizing Property Listings
    • How do I reset my password?
    • I’m locked out of my account!
    • How can I delete my account?
    • How do I delete my payment info?
  • Managing Your Listings
    • What size is right for me?
    • When do you restock?
    • How should I care in the wash?
    • Difference between other products?
  • Understanding Listing Fees
    • Password Protected
    • How do I enter a promo code?
    • When does my gift card expire?
    • My promo code isn’t working
  • Property Listing Best Practices
    • Can I change or cancel my order?
    • How do I contact support?
    • What is your return policy?
    • What’s my order status?
  • Photo and Video Guidelines
    • How much does shipping cost?
    • Do you offer expedited shipping?
    • Do you provide gift packaging?
    • Where do you ship?
• User Accounts and Profiles
  • Account Verification Process
  • Troubleshooting Login Issues
  • Creating a Pango™ Account
    • Image – Hotspot
    • Timeline
    • Stack Gallery
    • Media-Text Slider
    • Content Slider
    • Team
    • Call to Action
    • Tabs & Accordion
    • Banner Blocks
  • Managing Your Profile
    • Progress Bar
    • Image and Quote
    • Image Slider
    • Pricing Table
    • Quote
    • Adv Heading
  • Security Tips for Your Account
    • Blocks Text
    • Blocks Media
    • Designs
  • Resetting Your Password
    • Password Protected
• Transaction Processes
  • How to Rent a Property
    • Image – Hotspot
    • Timeline
    • Stack Gallery
    • Media – Text Slider
    • Content Slider
    • Team
    • Call to Action
    • Tabs & Accordion
    • Banner Blocks
  • Buying Property Through Pango
    • Progress Bar
    • Image and Quote
    • Image Slider
    • Pricing Table
    • Quote
    • Adv Heading
  • Transaction Disputes and Resolutions
  • Lease Transfer Process
    • Blocks Text
    • Block Media
    • Designs
  • Understanding Transaction Fees
  • Payment Methods and Security
    • Password Protected
• Premium Property Management Services
  • Getting Started with Premium Services
  • Customizing Property Management Plans
  • Overview of Premium Services
  • Financial Reporting and Analytics
  • Maintenance and Repair Management
    • What maintenance issues will you handle?
  • Tenant Communication Tools
    • How do you handle tenant disputes?
• Technical Support
  • Common Issues and Solutions
  • App Performance Optimization
    • How do your rental listings get tenants fast?
  • Feature Requests and Feedback
  • Contacting Support
  • Bug Reporting and Tracking
  • System Requirements